Terms of Service

for purchases made through Vibewall (ASCO Technology GmbH, Austria)

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1. Scope

These Terms of Service apply to all orders placed through the Vibewall online store.
The contract is concluded with:

Vibewall (ASCO Technology GmbH)
Framrach 35
9433 St. Andrä
Austria
Email: info@vibe-wall.com

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2. Conclusion of Contract

The presentation of products in our online store does not constitute a legally binding offer but a non-binding online catalogue.
By clicking the “Buy now” button, you submit a binding offer to purchase the selected product(s).
The contract is concluded once we confirm your order via email.

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3. Prices & Payment Methods

All prices displayed include VAT (where applicable) and exclude shipping costs.
Available payment methods are shown during checkout.
We reserve the right to modify or restrict payment options at any time.

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4. Production & Shipping

All products are individually produced, cut, and carefully packaged.
Shipping is handled from Austria.
Due to our sustainable workflow and weekly shipping schedule, delivery times are:

➡️ 2–3 weeks within Europe

For additional details, please refer to our Shipping Policy.

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5. Right of Withdrawal & Returns

All orders are subject to the statutory 14-day right of withdrawal under Austrian and EU law.
Further details on returns and refunds can be found in our Return & Refund Policy.

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6. Warranty & Liability

If products are delivered faulty or damaged, we will replace them within 2–3 weeks at no cost.
Claims for minor negligence are excluded, except in cases of personal injury or other mandatory statutory provisions.

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7. Retention of Title

Goods remain our property until full payment has been received.

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8. Intellectual Property

All designs, graphics, and content on Vibewall are protected by copyright.
Reproduction, modification, or distribution without explicit written permission is prohibited.

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9. Data Protection

Information regarding the processing of personal data can be found in our Privacy Policy.

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10. Governing Law & Jurisdiction

These Terms of Service are governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
For consumers residing within the EU, statutory jurisdiction rules of the country of residence apply.

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11. Contact

For questions or concerns, please contact:

Vibewall (ASCO Technology GmbH)
Framrach 35, 9433 St. Andrä
Austria
Email: info@vibe-wall.com